Shipping and Return Policy

How Do I Return an Item?

If you need to return an item, email likemindedproducts@gmail.com with the product name and order number in order to obtain a Return Merchandise Authorization Number (RMA). Returns without an RMA will incur a 10% restocking fee in addition to any fees indicated below.

Any products that have been used, display excessive wear, are dirty, have pet hair on them, dog fence wire removed from the spool, used dog fence flags, or other signs of prolonged use are not eligible for a refund.

Some of our products are shipped directly from the manufacturer. If your product was shipped directly from the manufacturer, we will provide you with the address for returning the product. If these items are shipped to us, we will charge you the cost of shipping the item(s) to the manufacturer or we may, at our option, refuse delivery.

Returns must be sent via a reputable shipping company such as UPS, USPS or FedEx and must have a tracking number.

Include the Following with the Return:

  • Copy of the original invoice or packing slip
  • Write your RMA number on the outside of the box
  • Send to the address we provided you

You should expect to receive a refund/credit memo within two weeks of your package being given to the return shipper. However, in most cases you will receive a refund/credit memo more quickly. This time period includes the transit time for us to receive the return (7 to 10 business days) and the time it takes us to process the return once we receive it (5 to 7 business days). We'll notify you via e-mail of your refund/credit memo once we've received and processed your return. All returns over $500.00 will be in the form of a credit memo (store credit) to be applied against future purchases.

Return policies and procedures may change without notice.

  • Prevue Pet Products - 30 Days / 20% Restocking Fee (Must be unused and in original packaging)
  • GoPet Treadmills & TreadWheels - 30 Days / 30% Restocking Fee
  • Dogtra - 30 Days / No Restocking Fee

Shipping Information

Orders are processed within 2-5 business days after recieving payment during Monday through Friday. Orders will be shipped out after processing is complete. No shipping on weekends. 
Shipping time: ~10-20 business days pending weekends, holidays and courier delays. 

Shipping Methods: USPS, FedEx, UPS, DHL, DHL Express